When do we collect information about you?
Most of our data about you is data you provide us when you use our site, for example, when you contact us about our services.
What kind of information is gathered?
The personal information we collect is the data you provide when you contact us by e-mail, phone or contact form. It may include name, email address, phone number. If you provide other information to us when communicating with us, these can also be saved.
How is your information used?
We use the information to establish and maintain a business relationship with you as a customer:
- If you are an existing customer, then we use the information to provide you with support or offer you other relevant services
- If you are a potential customer, we use information to communicate with you about our services
- If you contact us concerning other cases, we use the information to answer your request and provide you with relevant information
Storage of information
We are legally required to store certain types of information in order to fulfill our statutory obligations (eg in relation to accounting). We will keep your personal information in our systems as long as it is necessary for that activity, or as long as it is stated in a relevant contract you have with us.
Who has access to your information?
There are employees in ECS Automation AS who have access to the information. When you submit the contact form from a company page, information filled in the form will be sent by e-mail to ECS Automation AS. We do not sell or rent your information to third parties.
How to access and update your information
The accuracy of your information is important to us. If you would like additional information about any other data we have stored about you, please email us at firstname.lastname@example.org or send us mail to our post address. Alternatively, call us. You are entitled to request a copy of the information ECS Automation AS has stored about you.
Security rules to protect your information
When giving us personal information, we take steps to ensure that it is processed safely. Our site is protected with SSL certificate. When we receive your information, we do our utmost to protect the information in our systems.
We use remarketing as a marketing tool. That means those who have visited our website, can see marketing from us afterwards. We will make sure that this is as relevant and useful as possible.
Data Controller and Data Processor
ECS Automation AS is responsible for the processing of personal data processed in connection with the use of our website. That ECS Automation AS is data controller means that ECS Automation AS has responsibility and is responsible to follow the General Data Protection Regulation.
A company that processes data on behalf of ECS Automation AS, is called a data processor. We are working these days to get data processor agreements in place. These will regulate how the data processor can process data which data processor has access to. In general, such an agreement governs that the data processor may only process the personal information on ECS Automation AS’s behalf and for clearly defined purposes.
ECS Automation AS uses the following third-party tools on our site:
- WordPress – publishing system that runs the site
- Google Analytics – site measurement, here we have turned on the anonymization feature
- Contact Form 7 – plugin managing contact form
In some cases, we may send your information to our third-party tools, but only to complete tasks and provide services to you on our behalf – and we only send the information that is required.
Use of “cookies”
16 year or younger
We are committed to protecting the privacy of children aged 16 or younger. If you are 16 years or younger, please contact your parents / guardians beforehand before giving us personal information.
As explained initially, we can change these rules from time to time. Current laws and privacy practices change over time. Therefore, keep up to date with our privacy policies to ensure you are satisfied with any changes that have been made.
By using our site, you agree to these rules.
Any questions can be sent to email@example.com or send us mail to our post address. Alternatively, call us.
Last updated: October 2018.